CONTACT US FOR ANY QUESTIONS

    CONTACT US

    Chat icon – AruToys

    Quick Help:
    Reply within 24h

    Location icon – AruToys

    Address: Katargam, Surat, Gujarat - 395004

    FREQUENTLY ASKED QUESTIONS

    How can I contact AruToys for support?

    You can reach us via email at contact@arutoys.in or call us at +91 8866181476. Our support team is available Monday to Saturday, 10 AM – 7 PM.

    How long does shipping take?

    We usually dispatch orders within 24-48 hours. Delivery times vary by location but typically take 3-7 business days.

    Do you offer free shipping?

    Yes! We provide free shipping on orders above ₹499.

    Can I track my order?

    Yes, once your order is shipped, you'll receive a tracking link via email/SMS.

    What payment methods do you accept?

    We accept UPI, debit/credit cards and net banking.

    Can I cancel my order?

    Yes, you can cancel your order before it's shipped. Once dispatched, cancellations are not possible.

    What is your return and refund policy?

    No Return Policy, If you get Defective Product when you Recieve it, We will replace it with new one.

    Do you offer gift wrapping?

    Yes, we provide gift wrapping for special occasions. You can select this option at checkout.